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Master Trainer Portal

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Advanced Training



Specialized training is available on a number of topics, including:

  • Creating a Dementia Friendly CompanyThis staff training workshop will help care communities enhance the quality of their memory care programs and develop an effective, satisfied staff. Your Best Friends™ expert trainer will help staff understand how utilizing this training approach brings better outcomes and greater satisfaction for residents, families, and staff.
  • Putting the Active in Activities 

    This interactive training demonstrates how to introduce more meaningful engagements into the day and create activities in the moment—because keeping persons active and engaged is good for the brain and body, reduces behaviors that are challenging to family and staff, and leads to greater happiness and well-being for all. Participants learn communication and conversation tips, how to use songs and musical tie-ins, how to personalize activities with residents’ individual life stories, and what to do in unprogrammed times, including evening activities.

  • Communication with Success 

    This interactive workshop utilizes case studies, role play, and group discussion. Participants come away with practical, effective tips and techniques to take on the challenge of communicating more successfully with persons with dementia.

  • Hugs Are Better Than Drugs 

    Non-pharmacological and therapeutic environments can reduce the need for psychotropic drugs. Learn how to help your team and families use the relationship-building Best Friends™ approach to turn frustration into satisfaction and failure into success.

If you don’t see the topic you are interested in listed, please feel free to check with HPP. We may be able to customize a specialized training on the topic(s) you are looking for.

Trainer Selection:

Your trainer will be an expert in Best Friends, often one of the authors of Best Friends products or an individual identified as an Expert Leader for Master Training (see below) in the Best Friends approach to dementia care.


HPP will provide you with a customized quotation. Cost typically is in the range of $xxxx−$ per session, plus reimbursement for trainer’s travel and related expenses. These specialized trainings can be arranged for half-day or full-day .