access exclusive content

Master Trainer Portal

what is this?

Cynthia K. Lilly, M.S.W.


As a recognized dementia/memory care consultant, trainer, educator, and speaker, Cindy Lilly has advocated and promoted the Best Friends™ approach to dementia care throughout a career spanning more than 30 years. She has trained, coached, and mentored hundreds of professional and family caregivers across the United States, and is also experienced in space planning and design, program development, and facility operations. During her 8-year tenure with Atria Senior Living, she was instrumental in the conception, design, and implementation of the Dementia Care Program, which has received national and international recognition for creative programming. Cindy has presented on the subjects of dementia and active adult programming at national and international conferences, including the International Conference on Active Aging, Pioneer Network Conference, and Alzheimer’s Disease International Conference. As a dedicated advocate for persons with dementia, she embraces the challenges of quality dementia care and derives great satisfaction from motivating and training others to excel in the delivery of care.